My wife’s computer was infected with Security Shield Malware Virus, that kept complaining that her computer was infected with 22 viruses. Of course, it’s a ploy to get you to buy the software to remove them when itself is the virus/malware. I guess it’s a way to con the naive to cough money to them.
Like every computer professional households, the spouse (I) with a better computer knowledge ended up become the IT support person. So I googled around and found the following website that has the fix using Malwarebyte. I tried that but it didn’t work because the Security Shield prevented the network access to update the Malwarebytes Anti-Malware.
It turned out that one must put in the computer in the “Safe Mode with Networking” by keying F8 before Windows boots up. Then the directions in the website worked beautifully for me. My wife is happy now, therefore I am too.