This is a very funny monologue by Julia Sweeney. I’m a big fan of hers since her debut on the Saturday Night Live, especially her “Pat” gig, the unisex person. “Letting Go of God” is her journey of becoming an atheist from being raised a catholic girl.

She outlined the cruelty of the act of God in the Old Testament and she ridiculed some of stories in the Bible (Noah, Job, Lot, and etc.). These stories seemed fairly normal to me when I first heard them when I was young. They never occurred to be strange to me until she and some other atheists pointed that out.

The New Testament isn’t much better. Jesus’ family value was questioned and his hot temper didn’t come across as benevolent, though Jesus has some redeeming value about loving your neighbor and turning the other cheek. The weirdest book is none other than “Revelation,” which appeared to be Disciple John’s writings when he was on “acid.”

Sweeney’s transformation started when a couple Mormons visited her apartment about the messages from God. She soon learned about the Mormon Church came about and poked fun at that religion. Honestly, I would probably do the same had I knew about Mormon’s belief.

Sweeney was trying to rationalize the genesis as similar to the evolution. But even she was skeptical of the time/duration was way off. She likes to think she’s a naturalist rather than a atheist, a blasphemy for a catholic family. But she was equally horrified by the prospect that bad guys like Hitler would die and disappear and would not face the final judgment if there were no God.

Sweeney ended the monologue with the story about the death of her father and her coming to grip that death is the end of the life, period – no afterlife, no heaven, and no hell. She joked about what people were saying that her father was still among them after the funeral. It’s hard to swallow that how insignificant the human lives are.

Sweeney made a compelling and entertaining argument about why God doesn’t exist. It’s a heroic journey and an honest expression of her belief. I have had a similar journey myself. I must say it was neither easy nor funny.

Very brutal and honest! He’s the “irritational” (vs. inspirational) speaker. Boy, how honesty hurts!
People aren’t working!

On how to work:
– Work faster, smarter, and harder. Stay busy. Find things to do.
– Stop periodically during the day and ask yourself: Does this matter? Is it contributing to the overall well-being of the company? Am I really getting something done or just killing time?
– Never tolerate poor performance in yourself or others.
– Create a clean, organized environment that encourages work.
– Expect the best from everyone.
– Teach your employees how to be good workers.
– Manage priorities, not time.
– Figure out what absolutely has to get done, and then do it first.
– There is plenty of time to do the right thing.

For keeping it simple:
– If it starts feeling complicated, stop and reevaluate. There is a simpler way – find it.
– Stop listening to those who want to complicate things.
– Take action quickly on the simple ideas.
– Get better, and the things around you will get better.
– The things it takes to be successful in life are the same things it takes to be successful in business.

On getting results:
– Focus on the results. Results are everything and they never lie.
– Explain the big picture to all employees so they know why they are doing their jobs.
– Whatever you have or are experiencing is what makes up your results.
– Put more service into every hour, not more hours into the service.
– The number-one reason why results aren’t what they should be: apathy.
– Well-paid employees are typically loyal employees.
– You are not paid for efforts; you are paid for results.

For loving your job:
– Love and enjoy what you do enough to be amazing at it.
– It takes more than passion, enthusiasm, love, and enjoyment to be great at your job; you must be good at what you do.
– You aren’t paid to do your job; you are paid to do your job.
– Some days you must put up with 90% of your job to get to the 10% you really enjoy.
– Spice up your job a little to rekindle the passion you once had for it.

I like the Larry’s simple keys to success:
– Take personal responsibility
– Things change, so be flexible
– Work smart and work hard
– sever others well
– Be nice to others
– Be optimistic
– Have goals, want something big for yourself
– Stay focused
– Keep learning
– Become excellent at what you do
– Trust your gut
– When in doubt, take action
– Earn all you can. Save all you can. Give all you can.
– Enjoy all you’ve got
– Keep it simple!

Business gets better right after the people in the business get better!

Ask yourself what you have done today.

You don’t have to love your job in order to be excellent at it (but it helps.) “Just because you are following your bliss, it doesn’t mean anybody’s going to pay you for it. They pay you because you are good at what you do and because you serve them well.” “Excellent does not come just from enjoyment or passion or love or fun. Excellence comes from study, experience, from screwing up and doing it wrong until you finally get it right – the good old-fashioned hard work. Spice up your job a little to rekindle the passion you once had for it.

Become invaluable:
– Know everything you can about your company and its product line, and about how business is conducted.
– Stay out of personal conflicts with coworkers and customers and rise above pettiness.
– Put the customer first when making decisions
– Understand your competition
– Pursue excellence in every area of your factivities
– Work fast. When you work fast, you have a tendency to do the right things. “When you expect the work to be done quickly and when you reward work that is done quickly the work will get done quickly.”

On respect:
– Build respect in your organization from the ground up
– Respect your coworkers, especially in front of customers
– Respect your customers, especially in front of other customers
– Respect your competitors, especially in front of customers
– Respect the physical space your business occupies.
– Remember that little stuff makes a big difference in how customers perceive your business

Dealing with idiots:
– We’re all dealing with stupid people
– Never reduce yourself to their level. Rise above them.
– Mind your own business.
– Confront and communicate.
– Be fair, because everyone has a bad day. Determine whether it’s a bad day or consistently bad, inappropriate behavior.
– Don’t be a tattletale.
– You coworkers are not one big happy family; you don’t have to like them. You are required to tolerate them, and anything more is a bonus.

On Ethics:
– Ethics is not a sometime thing.
– Anyone who will lie about the little things will lie about the big thing.
– Any time you give less than your best effort, you are stealing.
– Listen to your gut; it knows right from wrong even when the rest of you can’t figure it out.
– If you have to ask if it’s wrong, it is.

On Competing:
– Do not believe in the competition
– You cannot build yourself up by tearing others down
– Customers won’t spent their money on different, but pay a premium for unique.
– “Branding” is just discovering you uniqueness and learning how to exploit it.
– You uniqueness is always based on your authenticity.
– Give people a chance. Not many chances, but at least a few

How to handle employees as a leader:
The top 20%: get out of their way. They will leave eventually.
The mid 60%: Get them to become the next top 20% or bottom 20%.
Bottom 20%: get rid of them.
The interesting part is that the mid 60% can be managed to become top 20% or bottom 20%. I’m not sure I have seen this kind of phenomenon but it makes sense.

Winget does not believe in motivating employees. “It doesn’t work. People do what they want to do when they want to do it and when the consequences of not doing it are painful enough to force them to do it.”

On team work:
– Teamwork doesn’t work because someone on the team won’t work.
– Instead of teams we should create groups of superstars, exploiting their individuality.
– Superstars don’t like to share the spotlight. Don’t ask them to.
– Superstars love working with other superstars to achieve a common goal.
– The same rules don’t apply to everyone. Great results earn you slack.
– Beware of the self-professed team player.

On serving others well:
– We are rewarded in life for only one thing: sever others well.
– If you receive a complaint, admit your responsibility, apologize, and fix the problem.
– Policies and procedures should at least pass the commonsense test.
– The better we serve others, the better we are in turn served.

On selling:
– Selling should be based on principles, not techniques.
– The five reasons people won’t buy: no need, no hurry, no money, no want, or no trust.
– To sell more: Look successful, be friendly, ask, be observant, listen, circulate, keep learning.
– To sell even more: Be honest, return calls, take notes, be on time, become great on the phone, underpromise and overdeliver, follow up, have a great handshake, bounce back.
– People buy for one main reason; find out what it is. Ask.

The surprising things for me are:
Motivation doesn’t work
Teamwork doesn’t work
To-do list and most time management techniques kill productivity and don’t work (what you get done is more important than what you do)
You don’t have to love your work or passionate about your work to do well.
We’re all turning into spectators than doing the work ourselves.
Most people works only 50%. Poor productivity. You’re stealing if you don’t give 100% of yourself.
Your results are your own faults. If your life sucks, it’s because you suck. If you don’t like the things they way they are, go to a mirror.

This is a great book. It’s like facing your creator on the judgment day. I have learned quite a few things to be a better employee and better leader.

There are 70 rules of Art of Friendship. Key take aways:
– A lot of work to keep friends connected. Make it a habit to connect with friends – put on calendar reminder.
– Not much different from dating the opposite sex: pick up lines, start with small talk and get into more serious talk.
– Don’t stay with small talks. Pick something smart as an entry point to discover more about a potential friend.
– File important facts (kid’s names) on PDA.
– Start new friendship and prune old ones.

These are just common sense but making it a routine/habit to stay in touch with friends takes work.

–

I just finished this 40-hr long audio book (or nearly 1,000-page book); it took me more than 3 weeks of listening during my commute to/from work. The amazing thing is that I was kept mesmerized throughout the entire time. I am normally not sympathetic to long-winged story but this book is an exception. There are plenty of bad guys to hate (Bull-dog William Helmley, scheming Bishop Wallivan, little-minded Alfred and other monks) and good guys to cheer for (Prior Philip, Alliena, Tom Builder, Jack Jackson, Ellen and etc.)

I utterly enjoyed the subtlety of mason cathedral building. How the original cathedral built by Alfred fell to ground and how Jack managed to re-build it and added so many of the newer/fancier elements he learned from France. I came to appreciate it even more because I was reading the “tiling” book at the same time. The intricacy of ensuring the seemingly strong masonry building from collapsing has a lot to do with the support and allowance for flexing under the strong wind and high temperature excursion. This is the ying and yang of the stone building. If you can balance the ying and yang, the building can last for centuries. If not, it’ll crumble very shortly. The irony of the story is that Jack was the one that burned down the original building and he was also the one who rebuilt it.

The chaos of the time in England were revealed. It’s almost like reading Chinese Three-kingdom (San-guo) Affair. People had to put up with the constant war and the shifting of power. And yet people’s lives go on. The archaic taxing system of the time was to force people to pay rent for the farms and license for the market place. The added restriction that people must use a certain wheat grinder seems very inefficient and yet it’s no different than a tax/tariff.

The complicated and evolving relationship between the monarchy (King Henry and his son) and the Catholic church also played out in the book. Keeping the politics from religion was quite difficult due to the symbiosis as the monarch needs legitimacy from the Church and the church needs protection from the Governing Power. The fact that Kingsbridge needed a wall and Knight Richard’s (Aliena’s brother) protection just to keep Earl William Helmley out is a classic example that a prospering economy needs the protection of the government body. Without it, the economy would collapse due to lack of confidence and the uncertainty.

Another good thing about this novel is that the characters are quite believable and deeply rooted in the reality of the time and yet grounded in basic human emotions – love, hate, hope and fear. I don’t read novels often but I see why novels are appealing to people because the author can make up the emotions and thoughts of the people as the story evolves. In real life, we don’t usually have the advantage in knowing what people are thinking and how they’re feeling at the time. This is especially evident in the love scenes throughout the story. The author thrives at exploring the steamy love scenes making the reading grasping for air. He’s also very good at describing the violent war and rape scenes that make you feel the blood splashed on your face.

A quick comment on the key characters: (You may not want to reach the following if you haven’t read the book yet so I don’t ruin the ending for you)
– Prior Philip: The quintessential high-integrity monk with a relentless pursuit to do good and build a cathedral for the church. When it comes to religion, he played by the book, forcing Tom Builder/Ellen AND Jack/Aliena apart to legitimize their marriage. But when it comes to worldly thing, he’s very smart in getting things done, keeping Bishop Wallivan at bay. He’s exactly the kind of religious leader you want.
– Tom Builder: the central character of the 1st part of the story. Tom went from extreme poverty to being the master builder building the cathedral. He’s the leader of the mason craft persons. He had a grand vision for the church and yet could not complete it before his death. He’s a protector and leader with high-level of integrity. He reminds me of a good engineering lead/manager.
– Ellen: the ultimate liberal. Tom’s mistress/and wife after the death of his wife. A strong-will woman, she brought up Jack on her own in the forest. She reminded me the newly-liberated women in the 60’s.
– Aliena: Born a sheltered daughter of an earl, she was raped by William Hamleigh when her father lost his Earlship to Piercy Hamleigh (William’s father). She became a strong street-smart business woman and could kill to defend her brother Richard. She married Alfred after her wool business was burned down by William so she could continue to support Richard’s knighthood – a promise she made to her father. But her heart was with Jack. She gave birth to Tommy and later went on a search for Jack all the way to Spain and found her. The church rules forced her to live apart from Jack for 10 years and finally married Jack after Richard killed Alfred. Her son, Tommy, later became the Earl of Shailing. The irony is that Aliena is a much better governor/lord of Shiring than her brother. Tommy inherited her genes.
– Jack, the central character for the last half of the story. He was a little boy when he met and became fascinated with Aliena, a girl 5 years to his senior. Living in the forest with his mother and then living with Tom’s family (conflicts with Alfred) and then became an intern monk working for Philip in the church, he’s like the little smart kid that weathers all harsh environments. His artistry for Cathedral took on a fast ramp when he traveled through the rest of Europe to Spain and France. With his quick wit, he brought back the weeping Virgin Mary back and the seed money needed to rebuild the church. Tom’s love and passion for Alliena never diminished throughout the trials and tribulations. To me, Jack is more like an architect and a super civil engineer with the street-smartness to get his way.
– William Hamleigh, the ultimate bully in the story: His crimes were so numerous that the author kept him around to the end to keep the readers guessing how he’s going to die. He was hung. The author portrayed him to be an abused boy by his mother and he was very fearful of the death and his likely final resting place – hell. His redeeming value is that he’s fearful of God and he’s not as scheming as Bishop Waleran.
– Bishop Waleran: the ultimate evil at the high place of Catholic church. He would manipulate William Helmley to get his way. His final straw was when he accused Philip to commit fornication and give birth to Jonathan, Tom Builder’s son. He lost all his credibility when the accusation did not pan out for him and his conspiracy to kill Archbishop Thomas backfired on him. He ended up being a lowly monk, repenting his sins for the rest of his life.

For more characters, read this Wiki page.

Overall, this is one of the best novels I have read for many years. The story was captivating and interesting. The bad guys and good guys all got what they deserved at the end. I’ve learned a few things along the way. Can’t do better than that.

Tiling seems to imply lots of work. I often thought it’s not something I am able to do myself. In fact, I have hired contractors to do the tiles for my kitchen, bathrooms, and even front porch in the past. Through this book, I’ve learned quite a few things to make me feel confident enough to be dangerous.

I discovered the intricacy of tiling like selecting the types of tiles (slate/stone, porcelain, ceramic) for different purposes. And the various degrees of water absorption for each type of tiles was a surprise to me. After reading the book and walking through the tiles isles at the neighborhood Home Depot, I came to appreciate the arts of tiling – its beauty and crafts.

The backboard serves to support the tiles and requires stiffness so the the tiles won’t flex and result in cracks. The author emphasizes this point throughout the book. I believe the success of the tiling depends so heavily on preparing the surface in terms of its smoothness, flatness, and levelness, it’s almost 80% of success if done right. I have seen cracks on tiles and grout; they could be attributed to the poor prep work. Also, installing felt roofing paper or membrane to prevent water from seeping through is also noted as a critical step.

Setting the focal point (could be middle of the room) and tiling from the focal point is something I didn’t expect. I always thought you would tile from the corner or sides and work from there, like hardwood floor. The art of creating symmetry of the tiles all depends on where the focal point is and where the reference lines are drawn. This makes tiling a bit of challenge as you may end up tiling yourself to a corner or many corners.

Maintenance tips for sealing the grout and tile is helpful to prolong the life of the grout and tile. It never occurred to me that tiles would need maintenance. But it makes sense.

The tips on repairing/preparing concrete surface for tiles are very helpful. One must fill in the cracks and patch uneven surface to ensure proper support for the tiles.

The tip about removing all the objects (toilets, vanity sinks, and etc.) for ease of tiling seems very reasonable to me as well.

The reminder to allow thermal expansion of the tiles and caulking (not grouting) the edge where the tiles interface a different material is very critical to ensure long term reliability of the tiles. Often time, we forget that the tiles react to temperature cycles and end up shortening the life of the tiles.

The various grout materials (plain, sanded, epoxy, colored, mortar, and premixed) for different purpose serves as a good reminder that picking the right grout materials to join the tiles are very critical to the success of the project.

The book went into so many different projects (stairs, chair, bathroom, and etc.) that it almost make you think tiles can go on any surface of the home. Perhaps in the old days, there weren’t that many other alternative than tiling. These days, I wouldn’t want to tile over the kitchen counter, and tiling over stairs riser seems to be an overkill to me. On the other hand, the book gives me enough details to be successful in doing a small project. But for big projects, I would still hand it over to the professional.

I have a few ideas on where to try on my newly acquired tiling know-how. Only if my wife would let me …

Got this book from the library. I wanted to learn about increasing the storage space at home. My key takeaways:

– The sink tilt-out tray (on p.55) is really cool. I wanted to get one of these installed in my bathroom but was told by HomeDepot that it’s a custom thing – not available. Evidently, you can buy them on the net.

– The under the sink storage for paper towel, cloth towels and paper bags on p.54 is a good idea. It makes good use of the door.

– Custom designed underbed storage box with casters on p.86. I didn’t know how easy it is to make one, provided you are handy with wood work.

– The ladder towel rack on p.110 is pretty neat. It allows many towels to be hung.

– Newspaper storage box with ‘V’ cut out on each side to allow for strings to be laid down such that the newspaper can be wrapped up fast. Of course, nowadays newspaper are not being wrapped in strings but the design is still pretty cool.

– Glass jars to store nails and they can be fastened to the underside of the shelf.

– Use of the empty gift paper roll to wrap Xmas lights around as a cable organizer.

– The wood work cheat sheets cover all the joints: butt joints, lap joints, and dado joints. I learned a
few things about them.

– Scribe rail is an ingenious idea to make a cabinet flush with the wall.

All these great ideas make me want to go out and buy all the workshop tools to make some storage boxes/cabinets.

This book is all about small business. People go into small business for the wrong reasons and ended up working themselves to exhaustion and quit. The author clearly categorize the three roles of a small business: Technician, Entrepreneur and Manager.

Most people tend to go into business because they’re the best technicians, which are not sufficient to sustain a business. The other two roles are just important to ensure success. The author used the story of Sarah in her “All about pie” store to get his points through – very effective.

In order to be successful, the business owner must turning something repeatable into an operation manual can be duplicated. If it’s not duplicatible, it can not be franchised.

Gerber coined the phrase “The Turn-key revolution”: the business format franchise. “The true product of a business is the business itself.” Ray Kroc’s treated McDonald, the business, as a product in itself.

The Franchise Prototype: Every possible detail of McDonald’s business system was first tested in the Prototype and then controlled to a degree never before possible in a people-intensive business. Once the franchisee learns the system, he is given the key to his own business, thus the name: Turn-Key Operation. The franchisee is licensed the right to use the system, learns how to run it, and then “turns the key.”

“To the Entrepreneur, the Franchise Prototype is the medium through which his vision takes form in the real world. To the Manager, the Franchise Prototype provides the order, the predictability, the system so important to his life. To the Technician, the Prototype is a place in which he is free to do the things he loves to do – technical work.” “It is a proprietary way of doing business that successfully and preferentially differentiate every extraordinary business from every one of its competitors. In this light, every great business in the world is franchise.”

Go to work on your business rather than in it, and ask yourself the following questions:
1. How can I get my business to work, but without me?
2. How can I get my people to work, but without my constant interference?
3. How can I systematize my business in such a way that it could be duplicated 5,000 times, so the 5,000th unit would run as smoothly as the first?
4. How can I own my business, and still be free of it?
5. How can I spend my time doing the work I love to do rather than the work I have to do?

To win the Franchise Prototype game, the following rules are to be followed:
1. The model will provide consistent value to your customers, employees, suppliers, and lenders,
2. Will be operated by people with the lowest possible level of skill. Creating business results that are systems-dependent rather than people-dependent.
3. Will stand out as a place of impeccable order.
4. All work will be documented in Operations Manuals.
5. Will provide a uniformly predictable service to the customers.
6. Will utilize a uniform color, dress and facilities code.

The business development process:
1. Innovation: Ask continuously, “What is standing in the way of my customer getting what he wants form my business?” or “what’s the best way of doing this?” Innovation is the signature of a bold, imaginative hand.
2. Quantification: Take data points – use the management information system.
3. Orchestration: Eliminating descretion, or choice, at the operating level of your business. “If you haven’t orchestrated it, you don’t own it!” It’s the glue that holds you fast to your customers’ perceptions, the certainty that is absent from every other human experience, the order and the logic behind the human craving for reason.

The business development program must consist of the following seven distinct steps:
1. Your primary aim – the vision to bring your business to life, provides you with a purpose, energy, the grist for our day-to-day mill.
2. Your Strategic Objective: a clear statement of what your business has to do ultimately do for you to achieve your Primary Aim.
3. Your Organizational Strategy
4. Your Management Strategy
5. Your People Strategy
6. Your Marketing Strategy
7. Your Systems Strategy
From #5~7, the contents read like a mini MBA program.

The story in the book is a bit corny but effective in getting people to understand. I consider this book a must read for someone who wants to go into business himself/herself.